KURA SUSHI - PRIVACY POLICY

Effective Date: December 9, 2025

Kura Sushi USA, Inc. ("Kura Sushi," "we," "us," or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy describes how Kura Sushi collects, uses, discloses, and otherwise processes personal information in connection with our websites, mobile applications, restaurants, and other services that link to this Privacy Policy, as well as offline services and interactions.

This Privacy Policy applies to consumers and visitors of our websites, restaurants, the Kura Sushi Rewards mobile application, rewards programs, customer service call centers, and other services and programs we offer (collectively, "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

PART I: PRE-COLLECTION NOTICE

This section serves as our pre-collection notice, explaining our practices regarding personal information we may collect about you. In this section, we describe the categories of personal information we collect, the purposes for which we process personal information, and how long we retain personal information.

Categories of Personal Information Collected

We may collect the following categories of personal information:

  • 1. Identifiers and Contact Information: Name, phone number, postal address, email address, mobile advertising ID, IP address, cookie ID, and similar identifiers.
  • 2. Personal Records: Financial information, such as payment card number and related information, collected in connection with a transaction.
  • 3. Personal Characteristics and Traits: Age, date of birth, gender, and other demographic information.
  • 4. Account Details and Commercial Information: Purchase history, order details, rewards account information, and records of products or services purchased, obtained, or considered.
  • 5. Service Usage Information: Internet or other electronic network activity information, including search history, browsing history, and information regarding your interaction with our websites, applications, or advertisements.
  • 6. Location Data: General geographic location information inferred from your IP address or other information.
  • 7. Audiovisual and Similar Information: Audio, electronic, visual, or similar information, including security camera footage captured in our restaurants and call recordings when you contact our customer service centers.
  • 8. Professional or Employment Information: Professional or employment-related information, such as job title or employer, when provided in connection with our Services.
  • 9. Inferences from Personal Information: Inferences drawn from any of the above categories of personal information to create a profile reflecting your preferences, characteristics, behavior, or attitudes.
  • 10. Sensitive Personal Information - Government IDs: Government-issued identification numbers, such as Social Security number or driver's license number, collected only when required for employment or legal purposes.
  • 11. Account Information and Password: Account login credentials, including username and password, used to access your Kura Sushi Rewards account or other online accounts.
  • 12. Precise Location: Precise geolocation data collected through our mobile application when you grant permission, used to help you find nearby restaurant locations and provide location-based services.
  • 13. Personal Information Concerning Health: Health-related information, such as food allergy information, that you voluntarily provide to us in connection with your dining experience.

Processing Purposes / Business Purposes

We may process personal information for the following business and commercial purposes:

  • Performing Services: Providing, maintaining, and improving our Services, including processing transactions, fulfilling orders, managing your rewards account, and providing customer service.
  • Managing Interactions: Managing and facilitating your interactions with us, including responding to your inquiries, requests, and feedback.
  • Security: Detecting, preventing, and responding to security incidents, fraud, and other harmful or unauthorized activities.
  • Debugging: Identifying and repairing errors and issues that impair the functionality of our Services.
  • Quality Assurance: Monitoring and improving the quality of our Services, including evaluating and improving customer service interactions.
  • Advertising and Marketing: Providing you with marketing communications, promotions, offers, and advertisements that may be of interest to you, including via email, push notifications, and other channels.
  • Analytics: Conducting research and analytics to understand how our Services are used and to improve our business operations.
  • Research and Development: Developing new products, services, features, and functionality.
  • Processing Orders: Processing and fulfilling your orders, including dine-in, pickup, and delivery orders, and managing payment transactions.
  • Verifying Customer Information: Verifying your identity and account information in connection with your use of our Services.
  • Auditing: Auditing related to counting ad impressions, verifying positioning and quality of ad impressions, and auditing compliance.

PART II: ONLINE PRIVACY NOTICE

This section applies to users of our online Services, including our websites and mobile applications.

Cookies and Tracking Technologies: We and our third-party partners may use cookies, pixel tags, web beacons, and other similar technologies to automatically collect information about your interactions with our online Services. These technologies help us analyze usage trends, administer our websites, track users' movements around our websites, and gather demographic information about our user base as a whole.

Third-Party Analytics: We may use third-party analytics services, such as Google Analytics, to help us understand how users interact with our online Services. These services may use cookies and similar technologies to collect information about your use of our Services and other websites.

Interest-Based Advertising: We may work with third-party advertising companies that collect information about your online activities across websites and applications to provide you with targeted advertising. You may opt out of receiving interest-based advertising by visiting the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

Do Not Track: Some browsers offer a "Do Not Track" ("DNT") signal. Because there is currently no accepted standard for how to respond to DNT signals, we do not currently respond to DNT signals.

Children's Privacy: Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

PART III: CONSUMER PRIVACY RIGHTS UNDER STATE CONSUMER PRIVACY LAWS

If you are a resident of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have certain rights regarding your personal information under applicable state consumer privacy laws, including the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), and similar state privacy laws.

Right to Know / Right to Access: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which your personal information was collected, the business or commercial purposes for collecting or selling your personal information, and the categories of third parties with whom we share your personal information.

Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.

Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.

Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of your sensitive personal information to purposes necessary to provide the Services.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

Exercising Your Rights: To exercise any of the rights described above, you may submit a request by contacting us at [email protected] or by calling us at (657) 333-4047. We will verify your identity before processing your request. You may also designate an authorized agent to submit a request on your behalf.

Appeals: If we decline to take action on your request, you may appeal our decision by contacting us using the information provided below.

PART IV: GENERAL NOTICES

Data Security: We implement and maintain reasonable security measures to protect the personal information we collect and maintain. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention: We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

Third-Party Links: Our Services may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page and update the effective date. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Kura Sushi USA, Inc.
17461 Derian Ave, Suite 200
Irvine, CA 92614
Email: [email protected]
Phone: (657) 333-4047

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